Privacy Policy
How we handle information shared when you contact Schengen Visa Agent.
Information You Share
This website does not use an online enquiry form. If you contact us by phone, WhatsApp or email, you may choose to share your name, contact details, destination, expected travel date and information relevant to the requested service.
How We Use Information
Information is used to respond to enquiries, understand the requested service, communicate about the application and maintain appropriate service records. We do not sell personal information.
Documents
Do not send sensitive documents until our team has explained an appropriate submission method. Share only the information necessary for the requested review.
Website Logs
The hosting server may store technical logs such as IP address, browser information and access time for security, reliability and performance monitoring.
Third-Party Communication Services
Calls, WhatsApp messages and emails are handled through the relevant telecommunications or communication provider and may be subject to that provider’s privacy terms.
Sharing
Information may be disclosed where required by law or to service providers supporting website hosting and communications, subject to appropriate safeguards.
Retention
Communication records are retained only as long as reasonably necessary for service delivery, legal obligations and security.
Your Choices
You may ask us to correct or delete information, subject to legal and record-keeping requirements. Contact info@schengenvisaagent.com.
Updates
This policy may be updated when services or legal requirements change. The version published here is the current website policy.